Natalie Bagnall launched a coaching and consultancy business in 2017, designed to help individuals achieve professional happiness, and to support companies in strategic direction particularly in the field of sales. Prior to that she was European Director for new business in Google.
What has been your career highlight to date?
Achieving things that I never expected to - living and working abroad, doing business in a foreign language, getting promoted to Director in Google. Now I run my own business and my sense of awareness about what I’m doing is more heightened. I have a spring in my step and a clear focus each day - this spurs me on to do more and more.
What qualities do you need to succeed in business?
Hard work, empathy and resilience.
Who or what are your main influences?
I have been guided by some wonderful mentors over the years: my first female boss Christy Leth who transferred to London from LA bringing her own special magic- one of the most charismatic and inspirational sales leaders I have worked with. Anwar Akram from Google whose clarity of thought and wit made working with him a joy. My husband, who always adds value and surprises me with his razor sharp vision, despite working in a completely different sector from me. And my mother who ensures there is kindness and fairness in my dealings with people.
What is the most challenging part of your role?
Balancing the offering of a service that is designed to help people, with running a business and selling myself. In my field providing value for people by facilitating clarity and building confidence has to come before profit.
What, in your view, is the biggest challenge facing directors in Ireland today?
Change. Complexity. Risk. Leaders need to be resilient and to embrace change. To do that they need to be self aware.
What, in your opinion, makes a great leader?
Having a clear vision, set clear goals focused on priorities and keep the team focused on the important things. Hire the best and then trust your employees to do their job. Actively help your people progress and recognise that their success is your success. Be yourself and stay calm under pressure.
What do you hope to gain from your membership with the IoD?
1. A network of people I can learn from and be inspired by and 2. Information and ideas to help me operate in Ireland and beyond.