Michele Jackson is Director and part-owner at TWM Property Solutions. TWM is a specialist firm of experienced property professionals with offices in Dublin and Galway.
In 2014, Michele moved to TWM from her role as Head of Investments at Cushman & Wakefield Ireland. Prior to that she worked with Knight Frank in London where she qualified as a Chartered Surveyor in 1998.
What has been your career highlight to date?
For the last two years, TWM has been shortlisted as Irish Commercial Agents of the Year. This was something I focussed on achieving. For the team and our business this was a great endorsement of what we have achieved since 2014 with the support of our clients.
What qualities do you need to succeed in business?
The ability to focus and advise on areas where you are best-in-class. Property is very much a people business and your reputation and relationships are everything if you want to succeed in the long term. It is important to be able to read people so you can respond to situations.
Who or what are your main influences?
Starting my career in London gave me a great perspective on International Capital Markets and where the Irish property market sits in that context. My Aunt, Patt Fallon, was the first female bank manager at Bank of Ireland, and has always been a great source of inspiration, encouragement and support.
What is the most challenging part of your role?
Saying no, nicely, to some opportunities and being really smart and efficient with my time. This is something I have regular conversations with myself about! I find that if I trust, and go with my gut instinct and keep looking forward after I make the decision, then this serves me well.
What, in your view, is the biggest challenge facing directors in Ireland today?
Maintaining their integrity and business morals even if it means losing a deal in the short term. Soft business language can often mask the reality of scenarios that may be perceived as ‘good business’ but directors know the situations where they are actually conflicted and should walk away.
What, in your opinion, makes a great leader?
Someone who is a good listener and inspires people to want to get the most out of themselves and to be true to themselves. If someone enjoys what they do across all aspects of their life then the business will benefit.
What do you hope to gain from your membership with the IoD?
A broader exposure to senior business people in Ireland who I can learn from. It would be good to meet directors in different industries and to broaden my skills as a business-owner and to find new opportunities for TWM.